Quality Management Oversight Committee Charter

The Quality Management Oversight Committee (QMOC) is a standing committee of the NSMHA Board of Directors. It is responsible for the oversight of quality management systems of the entire NSMHA, and for reviewing all quality management activities and making recommendations for quality improvement to the Board. QMOC ensures the gathering and analysis of data and reports to recognize the need for improvement or change (as outlined in the Quality Management Work Plan).

The Quality Management Oversight Committee (QMOC) is chaired by a Member of the Board of Directors (or designated alternate). Two Members of the Board of Directors (or designated alternates) are voting members of QMOC. Other voting members are:

• Six members nominated by the NSMHA Advisory Board, at least, two of who shall be current Advisory Board members, and of the six, membership must include a minimum of two current consumers. Facilitation and support will be provided to assist consumers to participate if needed.
• One Quality Review Team (QRT) member
• One Ombuds representative
• Three County Coordinators who report QMOC activities to colleague county coordinators who then report to their Advisory Boards
• NSMHA’s Quality Manager (staff to the committee)
• Six representatives of contracted service providers, from diverse geographic and service populations region wide, two of which represent the APN, one from each of the other contracted providers (Sea Mar, Volunteers of America, The Tulalip Tribes and Snohomish County ITA.)

Because of the important role of this Board committee in the oversight of NSMHA’s Quality Management program, members of the committee are expected to participate in an orientation session upon joining the committee, attend a majority of meetings unless excused by the Chair, and review all meeting materials. Members of the Quality Management Oversight Committee are approved annually by the Board of Directors. The Committee meets at least quarterly. Subcommittees of QMOC will meet as often as needed to accomplish their tasks in a timely manner.

The Quality Management Oversight Committee is accountable for:

• Oversight of the development, approval, and evaluation of the biennial NSMHA Quality Management Plan, including submitting it to the Board of Directors for adoption, as well as any needed revisions
• Reviewing and recommending action on reports from contracted service providers or the NSMHA Quality Management Committee
• Reviewing the data from providers’ measurement tools
• Making recommendations to all providers on actions to be taken
• Reviewing the NSMHA quarterly and biennial quarter reports related to concurrent/retrospective reviews, consumer and advocate reports and reports on performance indicators; makes recommendations
• Keeping attendance and minutes of all QMOC and subcommittee meetings

Approved by NSMHA Board of Directors 09 June 2005.